Assumptions and anxieties: Learners’ feelings about applying digital skills in workplace contexts
Newcastle City Learning
Newcastle City Learning is an institution which provides a variety of courses to Post-16 learners developing knowledge and practical skills for work in the UK. This project focused on a group of trainee caregivers enrolled on the Care Academy course. The group were a mix of ESOL and native English learners.
The main area of exploration was in relation to a work-based Care Academy and how to support potential carers to develop their digital skills for the workplace. The team supported learners to work on specific skills most pertinent to their area of work, including notetaking. The team found that building in time for talking and reflection with learners was especially important to help learners grow in confidence but also to reflect important values for working in care.